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 Fraud and Corporate Identity Theft

Economic crime has many aspects and encompasses bribery and corruption, identity theft, cheque and credit card fraud, industrial espionage, money laundering, VAT fraud, procurement fraud, cyber crime and product counterfeiting.

Companies need good risk management and security systems to protect themselves against such economic crime.

Economic Crime can damage:
 
  • Brand/Reputation
  • Shareholder equity value
  • Supplier relationships
  • Customer relationships
  •  

    Case Study Case Study: Austrian, Not Australian Wine
    Austrian wine makers supplying the Japanese market enhanced their products with die-ethylene glycol in order to provide the sweetness that Japanese customers liked. When this came to light, their sales nose-dived and took a very long time to recover. Unfortunately Australian wine sales were also affected, as many of the Japanese consumers could not readily distinguish between Austrian and Australian on the labels.

     Controls That Might Be Used
    Having policies in place which are known to all the staff provides a framework for very sensitive situations.

    Disciplinary Procedures Companies should set out very clearly what action they will take against economic crime. There should be no doubt in people’s mind that they are serious.
    Segregation of Activities This is a key control e.g., no one person should be able to order, receive and sign a cheque for goods.
    Whistle-blowing

    People fear their colleagues and the reaction of the company if they indicate something is going wrong. A written policy on this can support their action. Senior management must be supportive, even when some of the suggestions are false alarms. They, or external legal or audit advisers, should be recipients of whistleblowers’ messages, not the line managers. Police should be consulted to ensure that correct and responsible action is taken.

    Good risk management extends to all staff. It includes being aware of any issues, including economic crime, which could harm the company and the people who work for it. Without a whistle-blowing policy and structure to receive messages, people will be unlikely to come forward. A policy acts as a catalyst, and as a deterrent.

    Remember, economic crime is not just opportunistic. Often organised crime targets companies, especially those with weak systems and two or three people will infiltrate the company and work to defraud it. The impact can be devastating.

     Treatment
    Many of the controls that are in place to help manage the business can be used to prevent and detect economic crime.

    Interaction

    Which of the following controls does your company use?

    Click the boxes next to each of the controls below to either tick, or clear them. After you have ticked all controls that you use, click the Advisor button and read the feedback.

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    After considering the controls available to you next apply them to the possible economic crime risks that your company could face. As usual, it is your perceptions and understanding that create the risk map.

    Interaction

    The Risk Evaluator below will allow you to get a feel for what sort of economic crime most concerns your company. Consider your most likely crime risks from the list below and rate them for impact, probability and controls in place.

    Underneath each of the Impact, Probability and Controls in Place columns there are a series of square boxes. These are the gauges by which you may assess the level of risk.

    Click repeatedly on each gauge to determine the levels of risk that apply to your business. The lower the gauge is set (green), the less problematic a risk is likely to be for you or the better controls you have in place for it. The higher a gauge is set (red), the worse the risk is liable to be for you.

    Once all of the gauges have been set for the risks that apply to your organisation, click the Feedback button to read the summary feedback for the risks you have nominated. You can also click on the See Map button to view a Risk Map based on your settings.

    Try different gauge settings to see what impact they have on the Feedback and Risk Map.

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    The price of a crime free company is eternal vigilance. Never assume that your systems are invulnerable. Regularly carry out a risk review and get others to test your systems.

    You have now reached the end of the Finance Module, like every module in this series its purpose is to give you an indication of areas of business to think about.